[PLUG] BSNL Broadband - Help!

Vivek J. Patankar vivek.patankar at gmail.com
Fri Feb 15 12:19:17 PST 2008


Vivek J. Patankar wrote:
> It turns out that there was no problem with my settings or my modem. 
> After a week of trying different things, I took a day off work and took 
> my laptop and modem to the exchange. I had them disconnect my line from 
> the patch panel and punch in a new pair to connect directly to the 
> modem. Worked like a charm.
> 
> Now that they are convinced that it is a problem with my line, it's just 
> waiting until they fix it. Not sure how long that is going to take though.

Also, for all you BSNL users out there, he's a bonus. In case of 
problems with your username, password, settings, etc, call 26330302. 
This is the number of the office of a Mr Saha, a DE in BSNL. I didn't 
get to speak to him but the people in his office know their stuff. 
Infinitely better than the morons I talked to at the helpline number I 
was given. They even took the time to go talk me through the settings of 
my modem to confirm it was correct.

-- 
Regards,
विवेक ज. पाटणकर (Vivek J. Patankar)

Registered Linux User #374218
Fedora release 8 (Werewolf)
Linux 2.6.23.8-63.fc8 x86_64



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