[PLUG] [OT] Help Desk software in Open source

Nikhil Kala nikhilrkale at gmail.com
Wed May 13 18:55:13 IST 2009

Hello All,

Does any one know any open source software which is used for help desk

I am looking for feature like,
1) Ticket raising feature by user
2) acknowledgment to user after his problem or query has been replied by
3) Knowledge management system for reference to user.

Thanks & Regards,
Nikhil Kala

More information about the Plug-mail mailing list