[PLUG] [OT] Tata Communications broadband - escalation contacts?
dnyanraj.mali at gmail.com
Fri Mar 22 23:31:08 IST 2013
Just go to tata indicom website, find out Appellate Authority and Zonal
Officer/Manager's contact details.
write a mail to them keeping customer service in Cc.
If this does not work go to TRAI website get mail id for broadband
complaints and put them in Cc as well...
Both the above mentioned things have worked for me :)
Dnyanraj Nivas Mali
On Fri, Mar 22, 2013 at 10:27 PM, Mayuresh <mayuresh at acm.org> wrote:
> My internet connection from above ISP is down for more than 10 days now.
> They are not able to resolve the issue.
> I have asked for refund. They advise to send an email request for that. I
> have sent the request at least thrice now and they blatantly claim to have
> not received any such request.
> The appellate authority doesn't pick the phone and customer service says
> they can't provide any other contact numbers.
> This is a pathetic situation and shear harassment.
> Can anyone advise any way out?
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